It's raining Copyright Infringements in AI town! ☂️

Did you pack your umbrella?

Because we’re stepping into a downpour of copyright lawsuits targeting AI developers. It’s a clear-cut sign that our old-school laws might need a refresh to keep up with the AI deluge…

😇 What NOT to worry

• Being stuck on hold with a customer agent using Zendesk

• Finding a virtual handbag that’s got class

😢 What TO worry

• Your literary masterpiece being added to “the Pile”

Customer

Zendesk Adds Another AI Acquisition to the Lineup: Ultimate 

Zendesk is already a titan in the world of Customer Experience, and after a busy year of AI acquisitions, it has now added Ultimate to the mix, making it the ultimate (pun intended) customer service powerhouse. Ultimate uses AI tech to sift through historical chat data and resources, delivering accurate, multilingual support that outsmarts traditional chatbots. The company claims to automate up to 80% of support requests while also leaving room for direct human interaction when fitting. With Zendesk's ambition and Ultimate's AI muscle, they're setting the stage for everything to come in this new era of customer support.

Fashion

Prada Is Not Afraid to Lean Into AI 

Prada is synonymous with timeless elegance, but the brand has proven that its not afraid to challenge traditional norms for more contemporary styles. Now, with a visionary leap towards blending high fashion with high tech, Prada is looking to introduce AI assistants and virtual handbags to its already diverse roster. With automation creeping into every aspect of our lives, it's cool to see its impact on fashion. It looks like Prada is leading the charge, showing us all how tech and timeless style can come together to create something totally fresh.

Bluedot is an AI-powered Chrome extension for Google Meet.

Press 🔵 to record, transcribe and summarise your Google Meet with AI-generated notes adapted to your needs.

✨ Key features:

🎞️ Meeting recorder: Record and transcribe your Google meet calls.
🤖 AI notes for Google Meet: Generate AI meeting notes adapted to your use case (customer calls, all-hands, etc.)
✉️ Generate follow-up emails based on your meetings with a simple click.

📽️ Screen recorder: Record your screen and audio.
✨ Meeting highlights: Clip and share meeting moments.

Ethics

Nvidia in the Hot Seat: The Copyright Debate Heating Up AI

Copyright infringement lawsuits against AI companies are popping up left and right. This time, AI titan Nvidia is in the spotlight, with three authors claiming that Nvidia included their copyrighted works in a dataset of 196,640 books used to train its NeMo AI platform.

The authors spearheading the lawsuit aren't just looking for their day in court; they're highlighting the ongoing tug-of-war between innovation and intellectual property rights. They're at the forefront of a class action lawsuit, representing authors whose work contributes to the extensive training data known as “The Pile” which powers AI interactions.

Business

Midjourney puts their foots down on election-related stuff for a bit

This is the exact phrase Midjourney CEO David Holz used to describe the current situation to the devoted userbase. The Center for Countering Digital Hate has already revealed that Midjourney's AI has been utilised to create images potentially fueling disinformation about political figures and false election fraud claims. This emerging trend of ultra-realistic deepfakes blurs the line between fact and fiction, amplifying calls for responsible AI use and stricter regulatory frameworks. Holz's answer? “Anybody scared about fake images in 2024 will have a hard 2028."

And that's your scoop for the week in the world of creative automation!

Stay tuned for more breakthroughs and insights as we step into the future👋